Engineered Air

engineeredair.com · Calgary, Canada

Engineered Air designs and manufactures custom and semi-custom commercial and industrial HVAC equipment, including rooftop units, make-up air systems, air handlers, and related controls, serving building owners, mechanical contractors, and engineers across North America. The company generates revenue by engineering, producing, and selling its HVAC systems and components through direct sales and representative networks for applications such as offices, institutions, and industrial facilities.

  • Energy & Utilities Operations Software
Revenue
$450.0M
Employees
1,500
Founded
1966
Headquarters
Calgary, Canada

What 5 Arbolus experts think of Engineered Air

Across 5 respondents, recommendation scores comprise 60% promoters, 40% passives and no detractors, yielding an NPS of 60. Renewal evidence is incomplete: one respondent intends to renew, one is unsure and three provide no response. Implementation tenure is more than one year for four respondents and less than one year for one; these labels do not establish deployment depth or switching costs. The sole qualitative contributor recommends the offering for custom, complex HVAC requirements but highlights premium pricing, long lead times and service coverage limitations. The positive recommendation signal is therefore stronger than the evidence for retention or realized operating benefits.Overall Customer Sentiment: Positive.

Who reviewed Engineered Air

Total customers 5 3 current · 2 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 100% (5)
Operations Leader C-Suite NPS 9 Will renew
Operations Leader C-Suite NPS 7 Undecided
Not specified C-Suite NPS 8

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • 9/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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