Resourcify

resourcify.com · Hamburg-Nord, Germany

Resourcify is a Germany-based software company that provides a digital platform for managing commercial waste and recycling processes for businesses and waste management partners. Its solution centralizes contracts, pickups, materials data, and reporting to help organizations increase recycling rates, reduce waste costs, and ensure regulatory compliance. The company generates revenue through subscription fees and related services for enterprises, recyclers, and facility operators.

  • Procurement & Sourcing
  • Business Intelligence & Dashboards
Revenue
$6.0M
Employees
80
Founded
2015
Headquarters
Hamburg-Nord, Germany

What 5 Arbolus experts think of Resourcify

NPS scores range from 6 to 8, indicating a neutral to slightly positive sentiment overall. 40% of respondents express a clear intent to renew, 40% are unsure, and 20% will not renew. Most users are in the early stages of the implementation lifecycle, with 40% in the pilot phase and 20% offboarding. There is no clear trend in stickiness, and decision-making appears conservative. Key themes are uncertainty around long-term commitment and pilot program outcomes.Overall Customer Sentiment: Neutral

Who reviewed Resourcify

Total customers 5 5 current · 0 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 20% (1)
  • Manager 20% (1)
Other Partner Director NPS 6 Not renewing
Strategy Leader C-Suite NPS 8 Will renew
Strategy Leader C-Suite NPS 8 Undecided

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Sentiment

-40 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 3
  • Detractors 2

Cumulative NPS by month

+0 over 3 months
  • Mar 7
  • Apr 7
  • Feb 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -40 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 40%
  • Will renew 2
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Director 0% 1 answer
  • Manager 100% 1 answer
  • 7.5/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

For people who use Resourcify

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