CHROMA

trychroma.com · San Francisco, United States of America

Chroma (trychroma.com) develops an open-source embedding database and vector store designed for AI and machine learning applications, enabling developers and enterprises to store, index, and query high-dimensional embeddings for use cases like semantic search, retrieval-augmented generation, and recommendation systems. The company offers a managed cloud service and tools that integrate with modern AI frameworks and LLM workflows. Its revenue comes from hosted and enterprise-grade versions of its vector database platform and related services.

  • Database & Data Storage
  • MLOps & ML Platforms
Revenue
$3.0M
Employees
25
Founded
2022
Headquarters
San Francisco, United States of America

What 7 Arbolus experts think of CHROMA

NPS scores cluster moderately high, with three experts at 8 or above, two in the middle (6 and 8), and one low at 3. Renewal intent is strongly positive in the high-spend enterprise segment, and stickiness is high with five of six users reporting more than one year of active use. The pilot-stage user reports lower sentiment. Positive sentiment is concentrated in mature, long-term users, with adoption maturity as a key driver.Overall Customer Sentiment: Positive

Who reviewed CHROMA

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 33% (2)
  • Director 17% (1)
  • Manager 50% (4)
Generalist Generalist Not specified NPS 10
Generalist Partner C-Suite NPS 8
Executive C-Suite NPS 6

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Sentiment

14 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 2

Cumulative NPS by month

+5 over 4 months
  • Apr 3
  • Jul 7
  • Aug 7
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 14 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • Director 100% 1 answer
  • 8/10 Average score from customers who will renew

For people who use CHROMA

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