Contractbook
Contractbook provides a cloud-based contract lifecycle management platform that enables businesses to create, collaborate on, e-sign, organize, and automate contracts in a single digital workspace. Its software targets small and mid-sized companies as well as legal and operations teams, helping them streamline contract workflows and centralize contract data. The company generates revenue through subscription-based SaaS plans and related services.
- Contract Lifecycle Management
- Workflow Automation
- Document Management & E-signature
- Revenue
- $9.0M
- Employees
- 120
- Founded
- 2015
- Headquarters
- Copenhagen, Denmark
What 5 Arbolus experts think of Contractbook
NPS scores vary, with 40% of respondents rating 8 or higher and 20% as low as 4, indicating a broad sentiment distribution. Renewal intent is mixed: one high-spend, long-term customer is unsure, while the sole pilot-phase influencer does not intend to renew. Stickiness analysis shows 60% in more than one year of implementation and 40% in the pilot stage. Key themes include variable satisfaction in early stages, with established customers showing more positive sentiment but lingering renewal uncertainty.Overall Customer Sentiment: Neutral
Who reviewed Contractbook
- C-Suite 50% (3)
- Director 25% (1)
- Manager 25% (1)
Employer names and spend open once the report publishes.
Tell us when the Contractbook report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
-20 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 2
- Detractors 2
Cumulative NPS by month
-1 over 4 months- Apr 8
- Jun 7
- Jul 6
- Aug 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 9/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
More in Workplace & Productivity and ERP Software
Other companies in both categories with a customer report.
For people who use Contractbook
Do you use Contractbook at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 5 customers of Contractbook have already contributed
Takes a few minutes. Your identity stays anonymous.