Cornerstone OnDemand
Cornerstone OnDemand is a cloud-based human capital management software company that provides learning management, talent management, and workforce development solutions to enterprises, governments, and educational institutions. Its platform helps organizations manage employee learning, performance, recruiting, and skills development, sold primarily via SaaS subscriptions. The company serves mid-market and large global organizations across multiple industries.
- Learning Management
- HRIS & Core HR
- Employee Engagement & Performance
- Revenue
- $900.0M
- Employees
- 4,000
- Founded
- 1999
- Headquarters
- Santa Monica, United States of America
What 38 Arbolus experts think of Cornerstone OnDemand
NPS distribution skews positive: 32% Promoters (NPS 9–10), 46% Passives (NPS 7–8), and 22% Detractors (NPS 0–6). High spenders are overwhelmingly positive, all reporting intent to renew, while detractors tend to be lower spenders and are less committed. Renewal intent is strong among those in the system for over a year, with most high spenders showing high loyalty. Stickiness is evidenced by the bulk of responses coming from customers with more than a year of implementation. Key themes are value for scale, robust integration, and strong customer support. Overall Customer Sentiment: Positive
Who reviewed Cornerstone OnDemand
- C-Suite 62% (24)
- Director 27% (10)
- Manager 11% (4)
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Sentiment
7 Net Promoter Score, from 38 scored reviews- Promoters 11
- Passives 19
- Detractors 8
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 22 across 7 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 38%Plan to renew, by seniority
- 40% 10 answers
- 33% 3 answers
- 9.4/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 4.5/10 Average score from customers not renewing
Top alternatives
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