For consultants and diligence teams

Customer evidence for faster due diligence

On a tight commercial due diligence timeline, get the customer view of a target from day one. Each company page brings together NPS, renewal intent, competitive alternatives and the themes customers praise and criticise, all from attributable customer reviews. Ramp up on a target before the first expert call and move faster to client-ready evidence.

What you see on company pages

How consultants use it

  1. Commercial due diligence for PE clients

    When a PE client needs a view on a target within weeks, start from what customers already say. Use NPS, renewal intent by seniority and the alternatives customers considered to frame retention and competitive hypotheses, then focus expert calls and surveys on the questions still open.

  2. Buy-side and vendor diligence

    On buy-side work, test a target's claims on loyalty and differentiation against attributable customer reviews. On vendor diligence, show buyers the customer evidence behind the story before they find the gaps themselves. Criticised themes point straight to the issues a buyer will raise.

  3. Market and competitor assessments

    Map a market by comparing customer sentiment across a target and its rivals. The alternatives customers considered show who really competes for the same budget, and reviewer seniority shows whose opinion you are reading. The result is a faster, better supported assessment for the deliverable.

Categories that come up in commercial diligence

Categories that come up again and again in commercial diligence.

24 companies across ERP, supply chain and data

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