Snowflake
Snowflake is a cloud-based data platform provider that offers a fully managed data warehouse, data lake, and data sharing environment delivered as a service. Its platform enables enterprises to store, integrate, analyze, and securely share large volumes of structured and semi-structured data across multiple public clouds. Snowflake generates revenue through subscription fees based on storage, compute usage, and related data services for customers across industries.
- Data Warehousing & Lakes
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $2.8B
- Employees
- 6,500
- Founded
- 2012
- Headquarters
- Bozeman, United States of America
What 338 Arbolus experts think of Snowflake
The majority of NPS scores are in the 8–10 range, with over 70% classified as Promoters. Renewal intent is strong among large enterprise users and high spenders, with some moderate caution around future cost scaling at extreme volumes. The largest share of users are in the 'MoreThan1Year' implementation stage, indicating platform maturity and deep integration. Key expert themes highlight reliability, strong governance, fast time-to-value, and the importance of disciplined cost management. Overall Customer Sentiment: Positive
Who reviewed Snowflake
- C-Suite 62% (210)
- Director 27% (91)
- Manager 11% (37)
Employer names and spend open in the full report, along with the other 335 customers.
Everything 338 customers told us about Snowflake.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
53 Net Promoter Score, from 336 scored reviews- Promoters 205
- Passives 107
- Detractors 24
Cumulative NPS by month
+1 over 6 months- May 8
- Jun 9
- Jul 9
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 12 reviews, accumulated up to each month. Category median 40 across 12 companies.
Praised
- Separation of Compute and Storage
- Operational Simplicity and Scalability
- Strong Governance and Data Sharing
- Autonomous Optimization and Open Architecture
Criticised
- Consumption Costs and Governance
- Integration Limitation for ML Workloads
- Cost Management Complexity
- Cloud-Native Vendor Lock-in
What customers say
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 80% 161 answers
- 77% 62 answers
- 83% 24 answers
- 78% 9 answers
- 8.8/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
- 7.4/10 Average score from customers not renewing
Top alternatives
Most weighed by Snowflake customers
Report
More in Data & Analytics and IT Infrastructure & Cloud
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