Teradata

teradata.com · San Diego, United States of America

Teradata is an enterprise data and analytics company that provides cloud-based data warehousing, lakehouse, and analytics platforms to large organizations across industries. Its flagship product, Teradata Vantage, enables customers to integrate, manage, and analyze large-scale data workloads across public cloud, hybrid, and on-premises environments. The company generates revenue through software subscriptions, cloud services, and related consulting and support offerings.

  • Data Warehousing & Lakes
  • Business Intelligence & Dashboards
  • Cloud Infrastructure & Hosting
Revenue
$1.8B
Employees
7,500
Founded
1979
Headquarters
San Diego, United States of America

What 49 Arbolus experts think of Teradata

NPS scores cluster between 6 and 10, with frequent scores of 7–9 indicating moderate satisfaction, and outliers at 2–5 linked to non-renewals or offboarding. 50% of customers have expressed renewal uncertainty, even with high current adoption and spend levels. Implementation stages skew toward more than 1 year deployed, especially among enterprise customers. Key quantitative themes: high adoption and spend are offset by renewal hesitancy and some abrupt offboarding at lower satisfaction levels.Overall Customer Sentiment: Neutral-Positive

Who reviewed Teradata

Total customers 49 35 current · 14 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 71% (35)
  • Director 22% (11)
  • Manager 6% (3)
Executive C-Suite NPS 7 Not renewing
Executive C-Suite NPS 4 Not renewing
Data Leader C-Suite NPS 7

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Sentiment

8 Net Promoter Score, from 49 scored reviews
  • Promoters 16
  • Passives 21
  • Detractors 12

Cumulative NPS by month

+1 over 6 months
  • Mar 7
  • Apr 7
  • Jun 7
  • Jul 8
  • Aug 8
  • Oct 8

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 30 across 5 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 49%
  • Will renew 22
  • Undecided 13
  • Not renewing 10

Plan to renew, by seniority

  • C-Suite 39% 31 answers
  • Director 73% 11 answers
  • Manager 67% 3 answers
  • 8.7/10 Average score from customers who will renew
  • 7.2/10 Average score from undecided customers
  • 5.5/10 Average score from customers not renewing

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