Teradata
Teradata is an enterprise data and analytics company that provides cloud-based data warehousing, lakehouse, and analytics platforms to large organizations across industries. Its flagship product, Teradata Vantage, enables customers to integrate, manage, and analyze large-scale data workloads across public cloud, hybrid, and on-premises environments. The company generates revenue through software subscriptions, cloud services, and related consulting and support offerings.
- Data Warehousing & Lakes
- Business Intelligence & Dashboards
- Cloud Infrastructure & Hosting
- Revenue
- $1.8B
- Employees
- 7,500
- Founded
- 1979
- Headquarters
- San Diego, United States of America
What 49 Arbolus experts think of Teradata
NPS scores cluster between 6 and 10, with frequent scores of 7–9 indicating moderate satisfaction, and outliers at 2–5 linked to non-renewals or offboarding. 50% of customers have expressed renewal uncertainty, even with high current adoption and spend levels. Implementation stages skew toward more than 1 year deployed, especially among enterprise customers. Key quantitative themes: high adoption and spend are offset by renewal hesitancy and some abrupt offboarding at lower satisfaction levels.Overall Customer Sentiment: Neutral-Positive
Who reviewed Teradata
- C-Suite 71% (35)
- Director 22% (11)
- Manager 6% (3)
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Sentiment
8 Net Promoter Score, from 49 scored reviews- Promoters 16
- Passives 21
- Detractors 12
Cumulative NPS by month
+1 over 6 months- Mar 7
- Apr 7
- Jun 7
- Jul 8
- Aug 8
- Oct 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 30 across 5 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 49%Plan to renew, by seniority
- 39% 31 answers
- 73% 11 answers
- 67% 3 answers
- 8.7/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 5.5/10 Average score from customers not renewing
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