think cell

thinkcell.com · Berlin Treptow, Germany

think-cell develops presentation software that automates the creation of complex charts and slide layouts in Microsoft PowerPoint, primarily serving consulting firms, corporations, and professional services organizations. Its flagship add-in helps users quickly build data-driven charts such as waterfalls, Gantt charts, and Marimekkos directly from Excel data. The company generates revenue through commercial software licenses and subscriptions.

  • Product Analytics & Feedback
  • Business Intelligence & Dashboards
Revenue
$45.0M
Employees
130
Founded
2002
Headquarters
Berlin Treptow, Germany

What 9 Arbolus experts think of think cell

The NPS distribution is highly skewed toward the top end, with 5 out of 8 experts giving an NPS of 10 and all but one above 8, while one User scored 0 and is offboarding. Renewal intent is confirmed as positive among all Influencers with disclosed data. Stickiness is strong with ~87% of experts reporting use for more than 1 year. The main quantitative themes reflect persistent satisfaction with efficiency gains and time savings, punctuated by isolated disengagement. Overall Customer Sentiment: Positive

Who reviewed think cell

Total customers 9 9 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 62% (6)
  • Director 12% (1)
  • Manager 25% (2)
Strategy Leader Not specified NPS 10 Will renew
Strategy Partner Manager NPS 10 Will renew
Executive C-Suite NPS 10

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Sentiment

66 Net Promoter Score, from 9 scored reviews
  • Promoters 7
  • Passives 1
  • Detractors 1

Cumulative NPS by month

-1 over 6 months
  • Jul 10
  • May 10
  • Jun 10
  • Jul 10
  • Aug 8
  • Sep 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 42 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • Manager 100% 2 answers
  • Not specified 100% 1 answer
  • 10/10 Average score from customers who will renew

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