TigerGraph, Inc.
TigerGraph is a software company that provides a native graph database and analytics platform used by enterprises to model and query complex, connected data for use cases such as fraud detection, customer 360, supply chain optimization, and network analysis. Its products are sold primarily to large organizations in sectors like financial services, telecom, and healthcare through software licenses, subscriptions, and related services. The platform can be deployed on-premises or in the cloud and is accessed via its own managed cloud offering and partner marketplaces.
- Database & Data Storage
- Data Integration & ETL
- Business Intelligence & Dashboards
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 2012
- Headquarters
- Redwood City, United States of America
What 13 Arbolus experts think of TigerGraph, Inc.
NPS scores are highly positive, with 11 of 13 responses scoring 8 or higher (Promoters), and only one negative outlier. Renewal intent is strong, as 6 of 8 providing intent indicate plans to renew, all from high-spend and more mature customers. Stickiness is high, with the majority reporting longer than 1 year of use and deep integration in business workflows. The negative sentiment is isolated to a single low spender, while broad themes favor performance and satisfaction.Overall Customer Sentiment: Positive
Who reviewed TigerGraph, Inc.
- C-Suite 54% (7)
- Director 31% (4)
- Manager 15% (2)
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Sentiment
46 Net Promoter Score, from 13 scored reviews- Promoters 7
- Passives 5
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 67% 3 answers
- 50% 4 answers
- 100% 1 answer
- 8.6/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
- 2/10 Average score from customers not renewing
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