Torch
Torch is a technology company that provides a platform and tools for building and deploying real-time, event-driven applications and infrastructure, with a focus on high-performance data processing and developer productivity. It serves software engineering teams and enterprises that need to manage streaming data and distributed systems, generating revenue through software licensing and related services. The company positions itself around simplifying complex backend and data infrastructure workloads for modern applications.
- Cloud Infrastructure & Hosting
- Data Integration & ETL
- No-Code & Low-Code Platforms
- Revenue
- $3.0M
- Employees
- 20
- Founded
- 2019
- Headquarters
- San Francisco, United States of America
What 10 Arbolus experts think of Torch
NPS scores cluster in the 7-9 range, implying a generally positive reception, with no negative scores observed. The proportion of respondents who selected 'Yes' for renewal intent is 50%, while 40% remain unsure and 10% not indicated. Stickiness is moderate, with implementation stages split among LessThan1Year, MoreThan1Year, and Pilot, reflecting ongoing adoption rather than established entrenchment. Key themes include high satisfaction among new customers and watchfulness among long-term or higher-spend customers.Overall Customer Sentiment: Positive
Who reviewed Torch
- C-Suite 80% (8)
- Director 20% (2)
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Sentiment
10 Net Promoter Score, from 10 scored reviews- Promoters 1
- Passives 9
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Oct 8
- Dec 8
- Jun 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 10 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 63% 8 answers
- 0% 2 answers
- 8/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
Top alternatives
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