TradingHub

tradinghub.com · Londonderry County Borough, United Kingdom

TradingHub provides trade surveillance and analytics software that helps financial institutions detect market abuse, monitor trader behavior, and meet regulatory compliance requirements. Its platform ingests and analyzes large volumes of trading data across asset classes to identify suspicious patterns and operational risks. The company primarily serves banks, asset managers, hedge funds, and regulators on a subscription and services basis.

  • Fraud Detection & Prevention
  • Business Intelligence & Dashboards
Revenue
$30.0M
Employees
150
Founded
2010
Headquarters
Londonderry County Borough, United Kingdom

What 17 Arbolus experts think of TradingHub

The Net Promoter Scores (NPS) across respondents show a predominantly positive outlook towards TradingHub, with most scores ranging between 8 to 9, highlighting a general satisfaction with the platform's performance. Renewal intent is strong, with 85% of experts affirming their likelihood to continue with TradingHub. The sentiment around implementation reflects confidence, as most users have surpassed the initial adoption stage and are now deeply integrated. Key feedback themes focus on TradingHub's effectiveness in reducing operational risk and its strong compliance framework. The overall customer sentiment is Positive.

Who reviewed TradingHub

Total customers 17 16 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 76% (13)
  • Director 24% (4)
Product Leader C-Suite NPS 6 Undecided
Executive C-Suite NPS 8 Will renew
Strategy Leader C-Suite NPS 6 Undecided

Employer names and spend open in the full report, along with the other 14 customers.

Everything 17 customers told us about TradingHub.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

17 Net Promoter Score, from 17 scored reviews
  • Promoters 7
  • Passives 6
  • Detractors 4

Cumulative NPS by month

-1 over 6 months
  • Mar 9
  • Apr 8
  • May 8
  • Jun 8
  • Sep 8
  • Oct 8

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 23 across 5 companies.

Praised

  • Advanced Analytics Capabilities
  • Domain Expertise and Support
  • Strong Compliance Framework
  • Deeper System Integration

Criticised

  • Complexity in Deployment
  • Lack of Comprehensive End-to-End Solutions
  • Onboarding Challenges
  • Dependence on Regulatory Changes

What customers say

Advanced Analytics Capabilities
“TradingHub offers unparalleled analytics and anomaly detection that help us manage complex trade scenarios effectively and meet compliance requirements effortlessly.”
Domain Expertise and Support
“TradingHub's team brings domain expertise that adds value to our operations, solidifying our compliance and operational strategies.”
Strong Compliance Framework
“The compliance and regulatory features provided by TradingHub ensure seamless alignment with industry standards, reducing our risks significantly.”

Renewal intent

Plan to renew 56%
  • Will renew 5
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 56% 9 answers
  • 8.6/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

Top alternatives

Most weighed by TradingHub customers

Report

For people who use TradingHub

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