TREDENCE

tredence.com · Fremont, United States of America

Tredence is a data science and AI consulting firm that helps enterprises use advanced analytics, machine learning, and data engineering to improve operations, customer experience, and decision-making. The company designs and implements analytics solutions, data platforms, and industry-specific accelerators, primarily serving clients in retail, CPG, telecom, industrials, and other data-intensive sectors. It generates revenue through consulting engagements, managed analytics services, and subscription or licensing of its analytics products and platforms.

  • Data Integration & ETL
  • Business Intelligence & Dashboards
  • IT Consulting & Implementation
Revenue
$220.0M
Employees
2,200
Founded
2013
Headquarters
Fremont, United States of America

What 77 Arbolus experts think of TREDENCE

NPS scores predominantly range from 7 to 10, with the majority of experts rating Tredence between 8 and 9. Renewal intent is high, especially among top-spending clients in CPG and retail, although some Influencers report moderate uncertainty where long-term value and integration gaps persist. Stickiness is strong at the more than 1 year implementation stage for most, indicating deep adoption; pilot and less-than-1-year clients are either expanding or still assessing value. Qualitative feedback highlights strong analytics talent, business-aligned delivery, and responsive support as positives, while global scalability and deeper productization remain areas for improvement.Overall Customer Sentiment: Positive

Who reviewed TREDENCE

Total customers 77 64 current · 13 former
Reviews growth +54 in six months
Seniority of respondents
  • C-Suite 66% (51)
  • Director 32% (25)
  • Manager 3% (2)
Data Leader C-Suite NPS 7 Will renew
Operations Manager C-Suite NPS 10
Operations Leader C-Suite NPS 8 Will renew

Employer names and spend open in the full report, along with the other 74 customers.

Everything 77 customers told us about TREDENCE.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

28 Net Promoter Score, from 77 scored reviews
  • Promoters 26
  • Passives 47
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 26 across 4 companies.

Praised

  • Practical Delivery and Analytics Talent
  • Critical Supply Chain Support
  • Strong Domain Expertise
  • Advanced Technology Integration

Criticised

  • Global Capabilities and Support Model
  • Keeping Pace with Advanced Technologies
  • Productionization and Self-Service
  • Delivery Consistency and Internal Capability

What customers say

Practical Delivery and Analytics Talent
“We get good value from their strong analytics talent and their ability to bridge business and data teams, which supports our intent to renew.”
Critical Supply Chain Support
“The support around supply chain resilience, visibility, tracking, and security from Tredence is extremely critical for our day-to-day business operations.”
Strong Domain Expertise
“I would recommend Tredence because it has very strong CPG domain expertise, relevant accelerators, and transforms data into measurable business outcomes quickly.”

Renewal intent

Plan to renew 71%
  • Will renew 27
  • Undecided 10
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 71% 24 answers
  • Director 69% 13 answers
  • Manager 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

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