Mu Sigma
Mu Sigma is a data analytics and decision sciences services firm that helps large enterprises use data to improve operations, marketing, risk management, and strategic decision-making. The company provides outsourced analytics teams, tools, and processes that combine data engineering, advanced analytics, and business consulting, typically working on long-term engagements with Fortune 500 clients. It generates revenue through project-based and managed services contracts for analytics and decision support solutions.
- Business Process Management
- IT Consulting & Implementation
- Revenue
- $250.0M
- Employees
- 3,500
- Founded
- 2004
- Headquarters
- Bengaluru, India
What 8 Arbolus experts think of Mu Sigma
Most NPS scores cluster tightly around 7–9, with an average NPS of 8.0, indicating positive perceptions. Renewal intent signals are mixed: 33% indicating ‘Yes’, 50% Not Sure, and the remainder not stated. Stickiness is generally high, with 67% of users in the 'More Than 1 Year' implementation stage, and the rest in ‘Less Than 1 Year’. Key themes from the quantitative data include strong value acknowledgment but lingering reservations among some high spenders about renewal commitments.Overall Customer Sentiment: Positive
Who reviewed Mu Sigma
- C-Suite 50% (4)
- Director 50% (4)
Employer names and spend open once the report publishes.
Tell us when the Mu Sigma report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
25 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 6
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Oct 8
- Jan 8
- Feb 8
- Mar 8
- Apr 8
- Aug 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 25 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 33% 3 answers
- 33% 3 answers
- 8.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by Mu Sigma customers
More in Data & Analytics and Consulting & Professional Services
Other companies in both categories with a customer report.
For people who use Mu Sigma
Do you use Mu Sigma at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 8 customers of Mu Sigma have already contributed
Takes a few minutes. Your identity stays anonymous.