Narrative BI
Narrative BI is a software company that provides an automated analytics and reporting platform that turns data from tools like Google Analytics and marketing systems into narrative insights for business users. Its product uses natural language generation to surface key trends, anomalies, and performance drivers without requiring SQL or BI expertise. The company sells its platform on a subscription basis to growth and marketing teams at digital businesses and agencies.
- Business Intelligence & Dashboards
- Product Analytics & Feedback
- Revenue
- $800.0K
- Employees
- 15
- Founded
- 2020
- Headquarters
- Los Angeles, United States of America
What 10 Arbolus experts think of Narrative BI
NPS scores range from 3 to 10, with the largest frequency between 6 and 9. 55% of submissions are NPS 7 or higher, indicating a moderate to positive sentiment. Renewal intent is positive or undecided in all but one high spend case, suggesting possible product value concerns in select cohorts. 73% of customers are in either pilot (18%) or mature deployment stages (55% at more than one year). Key themes include a strong foundation of engagement but with some uncertainty at lower spend and during pilots. Overall Customer Sentiment: Neutral to Positive
Who reviewed Narrative BI
- C-Suite 70% (7)
- Director 20% (2)
- Manager 10% (1)
Employer names and spend open once the report publishes.
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Sentiment
-20 Net Promoter Score, from 10 scored reviews- Promoters 3
- Passives 2
- Detractors 5
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 25% 4 answers
- 100% 1 answer
- 9.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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