Navblue
Navblue is an Airbus subsidiary that provides flight operations and air traffic management software and services to airlines, airports, and aviation authorities. Its products cover areas such as flight planning, aircraft performance, navigation data, crew and operations control, and airport collaborative decision-making, generating revenue through software licensing, data subscriptions, and professional services. The company focuses on optimizing safety, efficiency, and capacity across the full flight operations lifecycle.
- Aviation & Aerospace Software
- IT Consulting & Implementation
- Revenue
- $120.0M
- Employees
- 550
- Founded
- 2016
- Headquarters
- Longueuil, Canada
What 5 Arbolus experts think of Navblue
NPS scores are clustered in the high range (7-9), indicating strong advocacy, particularly among long-term users and high spenders. Renewal intent is positive for top spenders and influencers, although some users in operational roles remain unsure about future renewal. Most customers have been using the tool for over a year, reflecting established adoption. Key feedback themes include enhanced efficiency, criticality for compliance, and tangible cost savings. Overall Customer Sentiment: Positive
Who reviewed Navblue
- C-Suite 60% (3)
- Director 20% (1)
- Manager 20% (1)
Employer names and spend open in the full report, along with the other 2 customers.
Everything 5 customers told us about Navblue.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 4
- Detractors 0
Cumulative NPS by month
+1 over 4 months- Jul 7
- Aug 8
- Feb 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.
Praised
- Workflow Integration Expansion
- Broader Feature Development
- Strategic Partnerships with Large Airlines
- Critical for Flight Safety and Efficiency
Criticised
- Partial Satisfaction Among Some Users
- Unclear Long-Term Renewal Commitment
- Feature Gaps Noted by Users
- Emerging Competitor Capabilities
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 33% 3 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Report
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