Neara
Neara is an infrastructure modeling and analytics software company that provides 3D digital twin and simulation tools for electric utilities and critical infrastructure operators. Its cloud platform ingests asset, geospatial, and environmental data to model entire networks, run engineering and risk simulations, and support planning, reliability, and resilience decisions. Neara generates revenue through subscription licensing and related services for utilities and infrastructure owners.
- Energy & Utilities Operations Software
- Asset Performance Management
- Business Intelligence & Dashboards
- Revenue
- $20.0M
- Employees
- 150
- Founded
- 2016
- Headquarters
- Sydney, Australia
What 5 Arbolus experts think of Neara
NPS scores are generally high, with 80% of experts giving a score of 9–10 and only 20% indicating a lower (but still positive) score of 7. Renewal intent is strongly positive among long-term users, while some uncertainty exists for pilot-stage and new adopters. Implementation maturity (>1 year) correlates with stronger stickiness and renewal intent, with pilot-stage customers showing less certainty. Overall, positive sentiment is reflected by high NPS and sustained usage, but some pilot deployments remain undecided on renewal.Overall Customer Sentiment: Positive
Who reviewed Neara
- C-Suite 80% (4)
- Manager 20% (1)
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Sentiment
80 Net Promoter Score, from 5 scored reviews- Promoters 4
- Passives 1
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Aug 9
- Apr 8
- May 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 80 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 67% 3 answers
- 0% 1 answer
- 8.5/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
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