NETSCOUT

netscout.com · Westford, United States of America

NETSCOUT Systems is a provider of network performance management, service assurance, and cybersecurity solutions that help enterprises, service providers, and public sector organizations monitor, analyze, and secure their hybrid, cloud, and on‑premise networks. The company generates revenue primarily through sales of its software, hardware appliances, and related maintenance, support, and professional services. Its products are used to ensure application performance, troubleshoot network issues, and detect and respond to cyber threats at scale.

  • Observability & Monitoring
  • Cybersecurity Services
Revenue
$820.0M
Employees
2,700
Founded
1984
Headquarters
Westford, United States of America

What 41 Arbolus experts think of NETSCOUT

41 customers have reviewed NETSCOUT so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed NETSCOUT

Total customers 41 36 current · 5 former
Reviews growth +30 in six months
Seniority of respondents
  • C-Suite 76% (31)
  • Director 24% (10)
Engineering Leader C-Suite NPS 7
Engineering Leader C-Suite NPS 9
Marketing Leader C-Suite NPS 9 Will renew

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Sentiment

29 Net Promoter Score, from 41 scored reviews
  • Promoters 17
  • Passives 19
  • Detractors 5

Cumulative NPS by month

+0 over 6 months
  • Feb 8
  • Apr 8
  • May 8
  • Jun 8
  • Aug 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 29 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 70%
  • Will renew 16
  • Undecided 5
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 67% 18 answers
  • Director 80% 5 answers
  • 8.4/10 Average score from customers who will renew
  • 6.6/10 Average score from undecided customers
  • 6.5/10 Average score from customers not renewing

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