New Relic
New Relic is a software analytics and observability company that provides a cloud-based platform for monitoring the performance and reliability of applications, infrastructure, and digital customer experiences. It serves enterprises and technology teams with tools for application performance monitoring, log management, and infrastructure monitoring sold via subscriptions. The company generates revenue through tiered SaaS licensing and usage-based pricing for its observability platform.
- Observability & Monitoring
- Cloud Infrastructure & Hosting
- Application & Code Security
- Revenue
- $920.0M
- Employees
- 2,200
- Founded
- 2008
- Headquarters
- San Francisco, United States of America
What 76 Arbolus experts think of New Relic
76 customers have reviewed New Relic so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed New Relic
- C-Suite 56% (43)
- Director 33% (25)
- Manager 11% (8)
Employer names and spend open once the report publishes.
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Sentiment
30 Net Promoter Score, from 76 scored reviews- Promoters 32
- Passives 35
- Detractors 9
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 36 across 6 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 65%Plan to renew, by seniority
- 66% 32 answers
- 62% 21 answers
- 50% 6 answers
- 100% 4 answers
- 8.4/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
- 6.5/10 Average score from customers not renewing
Top alternatives
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