NETGUARDIANS
NetGuardians is a Swiss fintech company that provides AI-driven fraud prevention and risk mitigation software for banks and financial institutions. Its platform analyzes transactional data and user behavior to detect and prevent payment fraud, internal fraud, and compliance breaches in real time. The company generates revenue by licensing its software and related services to financial institutions globally.
- Fraud Detection & Prevention
- Financial Planning & Analysis
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 2007
- Headquarters
- Yverdon-les-Bains, Switzerland
What 6 Arbolus experts think of NETGUARDIANS
NPS distribution is strongly positive, with 40% scoring 9-10 and no scores below 7. Over 67% indicate intent to renew or have not indicated intent to churn, and 83% are in post-implementation stages greater than one year, highlighting customer stickiness. Patterns suggest long-term satisfaction correlates with high spend and high NPS, especially among banking industry customers.Overall Customer Sentiment: Positive
Who reviewed NETGUARDIANS
- C-Suite 50% (3)
- Director 33% (2)
- Manager 17% (1)
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 3
- Detractors 0
Cumulative NPS by month
+1 over 3 months- Sep 7
- Apr 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 37 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 50% 2 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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