Nearmap
Nearmap is a location intelligence company that captures, processes, and delivers high-resolution aerial imagery and geospatial data to businesses and government agencies via subscription-based online services and APIs. Its products are used for mapping, planning, asset inspection, and analytics across sectors such as construction, insurance, utilities, and government. Revenue is generated primarily through recurring SaaS licenses and enterprise data contracts.
- Data Warehousing & Lakes
- Business Intelligence & Dashboards
- Revenue
- $120.0M
- Employees
- 450
- Founded
- 2007
- Headquarters
- St Leonards, Australia
What 19 Arbolus experts think of Nearmap
NPS scores cluster in the 8–10 range, with 53% of scores at 9 or 10, indicating a positive satisfaction baseline. Renewal intent is varied: 27% clear yes, 33% no, and 40% not sure, showing uncertainty despite good NPS. Implementation stage is mature for most, with >1 year usage in the majority. Key themes are high value perception among large spenders and a risk of churn among smaller accounts.Overall Customer Sentiment: Positive
Who reviewed Nearmap
- C-Suite 84% (16)
- Director 11% (2)
- Manager 5% (1)
Employer names and spend open once the report publishes.
Tell us when the Nearmap report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
42 Net Promoter Score, from 19 scored reviews- Promoters 9
- Passives 9
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 27%Plan to renew, by seniority
- 20% 10 answers
- 100% 1 answer
- 9.3/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 7.7/10 Average score from customers not renewing
More in Data & Analytics
Other companies in Data & Analytics with a customer report.
For people who use Nearmap
Do you use Nearmap at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 19 customers of Nearmap have already contributed
Takes a few minutes. Your identity stays anonymous.