NAVTEQ, Inc (A division of NOKIA)
NAVTEQ, now part of Nokia, was a provider of digital map data and location-based content used in automotive navigation systems, mobile devices, and enterprise applications. The company built and maintained detailed road and point-of-interest databases that were licensed to car manufacturers, device makers, and software providers. Its business model centered on selling and licensing mapping and location data and related services to OEMs and platform partners worldwide.
- Data Warehousing & Lakes
- API Management & Integration
- Revenue
- $900.0M
- Employees
- 5,000
- Founded
- 1985
- Headquarters
- Chicago Loop, United States of America
What 6 Arbolus experts think of NAVTEQ, Inc (A division of NOKIA)
NPS distribution ranges from 6 (low) to 10 (high), with a cluster at the upper end led by influencers reporting renewal intent. Positive stickiness is evident with majority of customers deployed for over one year, and two distinct experts confirming intent to renew with significant spend. Stickiness in early implementation stages (less than one year) shows moderate NPS and uncertainty about renewal. The main themes are durability, multi-year deployment stability, and established satisfaction among long-term, high-spend customers.Overall Customer Sentiment: Positive
Who reviewed NAVTEQ, Inc (A division of NOKIA)
- C-Suite 50% (3)
- Director 33% (2)
- Manager 17% (1)
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 2
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 100% 1 answer
- 0% 1 answer
- 100% 1 answer
- 10/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
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