naviHealth
naviHealth is a post-acute care management company that partners with health plans and health systems to coordinate care for patients transitioning from hospital to post-acute settings, with the goal of improving outcomes and reducing costs. It provides clinical decision support, care management services, and analytics to optimize site-of-care selection, length of stay, and readmission risk. The company generates revenue primarily through value-based care management contracts and technology-enabled services for payers and providers.
- Electronic Health Records
- Patient Engagement & Telehealth
- Revenue
- $450.0M
- Employees
- 1,500
- Founded
- 2012
- Headquarters
- Brentwood, United States of America
What 6 Arbolus experts think of naviHealth
NPS scores range from 5 to 9, with two experts awarding a score of 9 (indicating Promoters) and one awarding 8. One influencer in pilot awarded a 7, and one user in pilot a 5. Renewal intent is largely unreported, with the only noted case being NotSure for a pilot-stage influencer. Most respondents are in MoreThan1Year or Pilot implementation. Key themes include strong satisfaction among experienced users and uncertainty at the pilot phase.Overall Customer Sentiment: Positive
Who reviewed naviHealth
- C-Suite 80% (5)
- Director 20% (1)
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Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 2
- Detractors 2
Cumulative NPS by month
+0 over 3 months- Jun 7
- Aug 8
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 7/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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