National Instruments
National Instruments, now branded as NI and part of Emerson, provides automated test and measurement hardware and software used by engineers and enterprises to design, prototype, and validate electronic and electromechanical systems. Its modular instruments, data acquisition systems, and LabVIEW software platform are sold globally into industries such as semiconductor, automotive, aerospace, and industrial equipment, generating revenue through product sales, software licenses, and related services. The company serves both R&D and production test environments for commercial and government customers.
- Manufacturing Execution & Quality
- IT Consulting & Implementation
- Revenue
- $1.7B
- Employees
- 7,500
- Founded
- 1976
- Headquarters
- Austin, United States of America
What 9 Arbolus experts think of National Instruments
NPS distribution skews positive, with 67% of scores at or above 8, and no scores below 5. Renewal intent is explicitly strong for all influencer respondents and for most high/mid spend users. Most respondents are in the MoreThan1Year implementation stage, with some pilots ongoing. Key quantitative themes include established product value, integration capability, and multi-year stickiness.Overall Customer Sentiment: Positive
Who reviewed National Instruments
- C-Suite 50% (5)
- Director 25% (2)
- Manager 25% (2)
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Sentiment
33 Net Promoter Score, from 9 scored reviews- Promoters 4
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 5 months- Dec 8
- May 8
- Jun 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 100% 1 answer
- 0% 1 answer
- 100% 1 answer
- 7.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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