Nansen
Nansen is a blockchain analytics platform that combines on-chain data with wallet labeling and proprietary heuristics to help investors, traders, and institutions analyze crypto markets, track fund flows, and identify trends. Its SaaS products provide dashboards, alerts, and APIs for monitoring tokens, DeFi protocols, and NFT activity across multiple chains. The company monetizes through subscription plans for individuals, funds, and enterprises, as well as data and API access for institutional clients.
- Business Intelligence & Dashboards
- Data Warehousing & Lakes
- Data Integration & ETL
- Revenue
- $12.0M
- Employees
- 120
- Founded
- 2019
- Headquarters
- Singapore, Singapore
What 9 Arbolus experts think of Nansen
NPS responses cluster at the top end: 71% report an NPS of 10, 14% at 9, and 14% at 8, with no detractors. Renewal intent was not disclosed, but 86% of users have been engaged for more than one year, suggesting high satisfaction and long-term value perception. Stickiness is strong, with only one user in a pilot stage. Overall Customer Sentiment: Positive
Who reviewed Nansen
- C-Suite 86% (8)
- Manager 14% (1)
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Sentiment
77 Net Promoter Score, from 9 scored reviews- Promoters 7
- Passives 2
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Mar 9
- Apr 9
- May 9
- Jun 9
- Jul 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 77 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 10/10 Average score from customers who will renew
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