NAGIOS
Nagios develops IT infrastructure monitoring software that helps organizations track the health, performance, and availability of servers, networks, applications, and services. Its flagship open-source and commercial products provide alerting, dashboards, and reporting so IT teams can detect and resolve issues before they impact business operations. The company generates revenue through commercial editions, support subscriptions, and related monitoring tools sold to enterprises, MSPs, and public-sector customers.
- Observability & Monitoring
- IT Consulting & Implementation
- Revenue
- $9.0M
- Employees
- 55
- Founded
- 1999
- Headquarters
- Wisconsin Rapids, United States of America
What 24 Arbolus experts think of NAGIOS
NPS scores range from 4 to 10, with a weighted average leaning positive and 30% of respondents giving an NPS of 9 or 10. Renewal intent is strongly positive among mid-spend and multi-year users, with 60%+ openly likely to renew and only 1 high spender offboarding. Over 70% of responses indicate more than one year of usage, supporting stickiness and product integration depth. The main positive theme is reliability in monitoring large-scale or regulated environments, while renewal uncertainty is linked to pilot-stage and offboarding users.Overall Customer Sentiment: Positive
Who reviewed NAGIOS
- C-Suite 62% (15)
- Director 12% (3)
- Manager 25% (6)
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Sentiment
4 Net Promoter Score, from 23 scored reviews- Promoters 6
- Passives 12
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 7
- Jun 7
- Jul 7
- Aug 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 20 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 40% 10 answers
- 50% 2 answers
- 100% 4 answers
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
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