Trialbee
Trialbee is a patient recruitment and enrollment technology company that helps pharmaceutical sponsors, biotech firms, and contract research organizations find, screen, and enroll patients into clinical trials. Its platform combines real‑world data, digital outreach, and patient engagement tools to match eligible participants to studies and streamline the enrollment workflow. The company generates revenue through software and technology-enabled services contracts with life sciences customers.
- Clinical Trial & Research Software
- Patient Engagement & Telehealth
- Revenue
- $18.0M
- Employees
- 120
- Founded
- 2010
- Headquarters
- Malmö, Sweden
What 5 Arbolus experts think of Trialbee
NPS scores range from 5 to 8, with the average being moderately positive but no scores above 8. Renewal intent shows 1 definite 'yes', 1 'not sure', and 3 unreported, signaling uncertainty among a portion of customers. Stickiness analysis reveals 20% in pilot, 20% less than 1 year, and 60% with more than 1 year of use, suggesting a steady mix of trial and established customers.Key sentiment themes include moderate satisfaction, high interest among high spenders, but a non-negligible level of uncertainty regarding long-term commitment.Overall Customer Sentiment: Neutral
Who reviewed Trialbee
- C-Suite 40% (2)
- Director 40% (2)
- Manager 20% (1)
Employer names and spend open once the report publishes.
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Sentiment
-60 Net Promoter Score, from 5 scored reviews- Promoters 0
- Passives 2
- Detractors 3
Cumulative NPS by month
+1 over 5 months- Jul 6
- May 7
- Jan 7
- Feb 6
- Apr 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -60 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 6/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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