Trials.ai
Trials.ai is a software company that provides an AI-driven platform to help life sciences organizations design and optimize clinical trial protocols, aiming to improve patient recruitment, reduce amendments, and accelerate study timelines. Its solution analyzes historical trial data and operational constraints to recommend protocol changes and feasibility improvements for sponsors, CROs, and research teams. The company generates revenue through subscription and service-based licensing of its platform to pharmaceutical, biotech, and clinical research organizations.
- MLOps & ML Platforms
- Clinical Trial & Research Software
- Revenue
- $2.0M
- Employees
- 20
- Founded
- 2016
- Headquarters
- San Diego, United States of America
What 13 Arbolus experts think of Trials.ai
NPS scores show a strong positive skew: 20% of respondents are promoters (NPS 10), 60% yield scores of 8-9, and none report negative sentiment. Among those with specified renewal intent, 100% express intent to renew; however, notable uncertainty exists among pilot and influencer users. Stickiness is high after one year, with the largest share already in advanced implementation. The overall customer sentiment is buoyed by strong NPS, multi-year stickiness, and high-spend promoter profile.Overall Customer Sentiment: Positive
Who reviewed Trials.ai
- C-Suite 54% (7)
- Director 31% (4)
- Manager 15% (2)
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Sentiment
38 Net Promoter Score, from 13 scored reviews- Promoters 5
- Passives 8
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Jan 8
- Feb 8
- Mar 8
- Apr 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 38 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 2 answers
- 100% 1 answer
- 10/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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