TriNetX, LLC
TriNetX is a global health research network that connects healthcare organizations, pharmaceutical companies, and contract research organizations to real‑world clinical data for clinical trial design, feasibility, and observational research. Its cloud-based platform aggregates and analyzes de-identified patient data from member institutions to support protocol optimization, site selection, and real-world evidence studies. The company generates revenue through subscription and licensing fees for access to its data network and analytics tools, as well as related services for life sciences customers.
- Revenue
- $120.0M
- Employees
- 550
- Founded
- 2013
- Headquarters
- Newton, United States of America
What 7 Arbolus experts think of TriNetX, LLC
The NPS scores reported are in the 7-9 range, with an average that indicates moderately positive sentiment. Renewal intent is clearly expressed as positive by 60% of respondents, with no negative intent reported and 20% unsure. All implementations are reported at more than one year, indicating mature adoption. The expert pool provides a consistently favorable view with no outlier negative sentiment.Overall Customer Sentiment: Positive
Who reviewed TriNetX, LLC
- C-Suite 71% (5)
- Director 14% (1)
- Manager 14% (1)
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Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 5
- Detractors 1
Cumulative NPS by month
+1 over 6 months- May 7
- Jun 8
- Jan 8
- Mar 8
- Apr 8
- Jul 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 25 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 50% 4 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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