Trimble Inc.
Trimble Inc. is a technology company that provides positioning, modeling, and data analytics solutions that connect the physical and digital worlds for industries such as construction, agriculture, transportation, and geospatial. It offers hardware, software, and cloud-based services that help professional and enterprise customers improve productivity, accuracy, and asset management. The company generates revenue through sales of equipment, software licenses, and recurring subscription and service contracts sold globally through direct and channel partners.
- Construction Project Management
- Asset Performance Management
- IT Consulting & Implementation
- Revenue
- $3.7B
- Employees
- 12,000
- Founded
- 1978
- Headquarters
- Westminster, United States of America
What 121 Arbolus experts think of Trimble Inc.
NPS scores span 3–10 with the majority in the 7–10 range, reflecting generally positive satisfaction. Renewal intent is robust among high and mid spenders, while users in smaller environments are more variable. The vast majority have been using Trimble for more than one year, underscoring stickiness. Core positive themes include reliability, accuracy, integration and support. Challenges raised include initial cost, training, and integration complexity. Overall, customers rely on Trimble for mission-critical workflows and broad operational impact.Positive
Who reviewed Trimble Inc.
- C-Suite 57% (69)
- Director 24% (29)
- Manager 19% (23)
Employer names and spend open in the full report, along with the other 118 customers.
Everything 121 customers told us about Trimble Inc..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
18 Net Promoter Score, from 121 scored reviews- Promoters 45
- Passives 53
- Detractors 23
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 22 across 6 companies.
Praised
- Integration Across Workflows
- Mission Critical Functionality
- Reliability and Data Quality
- Improve Mobile Experience and Automation
Criticised
- Proprietary Models and Pricing
- Risk of Fragmented Ecosystem
- Cost and Market Competition
- Training and Learning Curve
What customers say
Renewal intent
Plan to renew 61%Plan to renew, by seniority
- 57% 37 answers
- 67% 15 answers
- 67% 9 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by Trimble Inc. customers
Report
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