Trepp
Trepp provides data, analytics, and technology solutions for the structured finance, commercial real estate, and banking markets, with a focus on commercial mortgage-backed securities (CMBS) and loan performance. It serves institutional investors, lenders, servicers, and regulators by offering platforms for risk management, valuation, surveillance, and market intelligence. The company generates revenue through subscriptions to its data and analytics platforms, enterprise software licenses, and related services.
- Business Intelligence & Dashboards
- Data Warehousing & Lakes
- IT Consulting & Implementation
- Revenue
- $90.0M
- Employees
- 350
- Founded
- 1979
- Headquarters
- New York City, United States of America
What 7 Arbolus experts think of Trepp
The NPS distribution is weighted towards the positive range, with 71% of scores between 8 and 9, one detractor at 4, and none in the neutral 7 range. Renewal intent is unequivocally positive among respondents who specified intent: 100% have indicated 'Yes'. Stickiness is high, with 71% of experts reporting implementation for over 1 year. Positive sentiment is particularly strong among long-tenured financial and regulated sector users. Negative sentiment is rare and not linked to any pattern of decreased adoption or spend.Overall Customer Sentiment: Positive
Who reviewed Trepp
- C-Suite 57% (4)
- Director 43% (3)
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Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 3
- Detractors 2
Cumulative NPS by month
-1 over 3 months- Jan 8
- Mar 7
- Apr 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 100% 2 answers
- 7.3/10 Average score from customers who will renew
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