Tookitaki
Tookitaki is a regtech company that provides AI- and machine learning–based software to help banks and financial institutions detect and prevent money laundering and manage compliance. Its platforms offer transaction monitoring, name screening, and anti–money laundering (AML) risk management, generating revenue through subscription and licensing fees for its cloud and on-premise solutions. The company serves global banks, fintechs, and other regulated financial services firms.
- Fraud Detection & Prevention
- Data Privacy & Protection
- Revenue
- $18.0M
- Employees
- 160
- Founded
- 2014
- Headquarters
- Singapore, Singapore
What 6 Arbolus experts think of Tookitaki
The NPS scores are predominantly 7–9, with 70% of respondents scoring 8 or 9. 20% of customers reported uncertain renewal intent, while 60% indicated a positive intent to renew. Stickiness is high among customers with more than one year of implementation and higher spend. The majority of customers are in the early (less than one year) or established (>1 year) adoption stages, with several in the pilot phase.Overall Customer Sentiment: Positive
Who reviewed Tookitaki
- C-Suite 67% (4)
- Director 17% (1)
- Manager 17% (1)
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 3
- Detractors 1
Cumulative NPS by month
+1 over 3 months- Apr 7
- Oct 8
- Nov 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 16 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 75% 4 answers
- 100% 1 answer
- 0% 1 answer
- 8.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by Tookitaki customers
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