Trellix
Trellix is a cybersecurity company that provides extended detection and response (XDR), endpoint security, email and network protection, and threat intelligence solutions to enterprises and government organizations. Formed from the merger of McAfee Enterprise and FireEye’s product business, it offers a unified platform and managed services to detect, investigate, and remediate cyber threats across hybrid IT environments. The company generates revenue through software licenses, SaaS subscriptions, and professional and managed security services.
- Endpoint & Device Security
- Network & Cloud Security
- Security Operations (SIEM/SOAR)
- Revenue
- $1.5B
- Employees
- 4,500
- Founded
- 2022
- Headquarters
- Plano, United States of America
What 84 Arbolus experts think of Trellix
Customer sentiment is favorable overall, with strong NPS ratings and mostly long-standing deployments, but a meaningful minority are offboarding or not renewing; management complexity and performance concerns are key risks.
Who reviewed Trellix
- C-Suite 66% (55)
- Director 18% (15)
- Manager 16% (13)
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Sentiment
12 Net Promoter Score, from 83 scored reviews- Promoters 30
- Passives 33
- Detractors 20
Cumulative NPS by month
-1 over 6 months- May 8
- Jun 8
- Jul 7
- Aug 7
- Sep 7
- Oct 7
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 34 across 8 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 54%Plan to renew, by seniority
- 50% 36 answers
- 44% 9 answers
- 80% 5 answers
- 100% 2 answers
- 8.5/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 5.3/10 Average score from customers not renewing
Top alternatives
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