Tripwire
Tripwire is a cybersecurity software company that provides integrity monitoring, configuration management, and security controls assessment solutions to help enterprises and government organizations detect, prevent, and respond to cyber threats. Its products monitor critical systems and configurations across on-premises and cloud environments to identify unauthorized changes, vulnerabilities, and compliance gaps. Tripwire generates revenue through licensing and subscriptions to its software platform, along with maintenance, support, and related professional services.
- Endpoint & Device Security
- Security Operations (SIEM/SOAR)
- Cybersecurity Services
- Revenue
- $150.0M
- Employees
- 600
- Founded
- 1997
- Headquarters
- Portland, United States of America
What 16 Arbolus experts think of Tripwire
NPS scores are, on average, in the 7-9 range, indicating generally positive sentiment among current users. 67% of respondents with recorded renewal intent indicated willingness to renew, while 27% were not sure and 13% indicated no renewal. Stickiness is high for those in multi-year implementations, with a majority reporting active use beyond 1 year. Key themes include sustained value for high-spend users and some uncertainty during pilot or offboarding phases.Overall Customer Sentiment: Positive
Who reviewed Tripwire
- C-Suite 93% (15)
- Director 7% (1)
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Sentiment
13 Net Promoter Score, from 15 scored reviews- Promoters 4
- Passives 9
- Detractors 2
Cumulative NPS by month
+0 over 5 months- Apr 8
- Jun 8
- Jul 8
- Jan 8
- Apr 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 14 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 54% 13 answers
- 100% 1 answer
- 50% 2 answers
- 8.2/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7.5/10 Average score from customers not renewing
Top alternatives
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