Trustpair
Trustpair provides a SaaS platform that helps enterprises prevent payment fraud by continuously verifying supplier bank account details and monitoring third-party payments. The solution integrates with ERP and treasury systems to detect anomalies, secure vendor master data, and reduce the risk of wire transfer fraud. Trustpair primarily serves large and mid-sized organizations managing complex accounts payable and treasury operations.
- Fraud Detection & Prevention
- Payment Processing
- Revenue
- $9.0M
- Employees
- 120
- Founded
- 2017
- Headquarters
- Paris, France
What 5 Arbolus experts think of Trustpair
The Net Promoter Score (NPS) among customers is strongly positive, with all reported scores in the 7–10 range. Every expert with data provided indicates firm renewal intent, signaling robust satisfaction and product loyalty. The majority have used Trustpair for over a year, underscoring sustained stickiness and workflow integration. Key customer feedback consistently praises integration capabilities, global coverage, and impact on fraud reduction, though some raise the potential for cost increases and emerging competitive threats as areas to monitor.Overall Customer Sentiment: Positive
Who reviewed Trustpair
- C-Suite 100% (5)
Employer names and spend open in the full report, along with the other 2 customers.
Everything 5 customers told us about Trustpair.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
60 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 2
- Detractors 0
Praised
- Critical for Fraud Prevention
- Automation Yields Efficiency Gains
- Global Integration and Coverage
- Expansion of AI Integration
Criticised
- Price Sensitivity on Renewals
- Learning Curve and User Experience
- No Financial Warranty for False Positives
- AI-Driven Competitive Disruption
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 4 answers
- 9/10 Average score from customers who will renew
Report
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