TUV Rheinland Group
TÜV Rheinland Group is a global testing, inspection, and certification company that provides safety, quality, and compliance services for products, systems, and processes across industries such as manufacturing, mobility, energy, consumer goods, and IT. It generates revenue by performing conformity assessments, audits, certifications, training, and consulting services for corporate and public-sector clients worldwide. The company also supports organizations with regulatory approvals, market access, and risk management related to technical standards and regulations.
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $2.5B
- Employees
- 21,500
- Founded
- 1872
- Headquarters
- Germany
What 18 Arbolus experts think of TUV Rheinland Group
The NPS distribution is broad: 33% NPS 10, 31% NPS 7-8, 16% NPS 6-7, and one notable detractor (NPS 1). Renewal intent skews positive among Influencers (all Yes), while Users are more uncertain with several 'Not Sure' responses. Stickiness is high with 75% of respondents at MoreThan1Year implementation, though offboarding and uncertainty suggest some churn risk. Themes highlight trust among high-level decision makers, balanced by pockets of disengagement.Overall Customer Sentiment: Positive
Who reviewed TUV Rheinland Group
- C-Suite 72% (13)
- Director 22% (4)
- Manager 6% (1)
Employer names and spend open once the report publishes.
Tell us when the TUV Rheinland Group report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
11 Net Promoter Score, from 18 scored reviews- Promoters 6
- Passives 8
- Detractors 4
Cumulative NPS by month
-1 over 5 months- Dec 8
- Feb 8
- Mar 8
- Jul 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 11 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 57% 7 answers
- 50% 2 answers
- 8.2/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 1/10 Average score from customers not renewing
More in Consulting & Professional Services and Security & Compliance
Other companies in both categories with a customer report.
For people who use TUV Rheinland Group
Do you use TUV Rheinland Group at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 18 customers of TUV Rheinland Group have already contributed
Takes a few minutes. Your identity stays anonymous.