Trustlayer
TrustLayer provides a risk management and insurance verification platform that automates the collection, verification, and tracking of certificates of insurance and compliance documents for businesses working with vendors, contractors, and other third parties. The company serves enterprises, brokers, and risk managers by integrating with insurance carriers and systems to reduce manual workflows and compliance risk. It generates revenue through subscription-based SaaS licensing and related services.
- Business Process Management
- Workflow Automation
- Document Management & E-signature
- Revenue
- $9.0M
- Employees
- 70
- Founded
- 2018
- Headquarters
- San Francisco, United States of America
What 7 Arbolus experts think of Trustlayer
NPS scores are predominantly positive, with four scores between 8 and 10 and one lower score at 5. Renewal intent skews positive, with three experts indicating renewal and two unsure. Stickiness is high, with four out of six responses indicating usage for more than one year and only one in the pilot phase. Overall themes point to satisfaction with the tool’s long-term utility in compliance and risk management functions, particularly in industries with complex vendor ecosystems.Overall Customer Sentiment: Positive
Who reviewed Trustlayer
- C-Suite 71% (5)
- Director 29% (2)
Employer names and spend open once the report publishes.
Tell us when the Trustlayer report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 3
- Detractors 1
Cumulative NPS by month
+0 over 5 months- Sep 8
- Nov 8
- Jan 7
- Feb 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 34 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 33% 3 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
Top alternatives
Most weighed by Trustlayer customers
More in Data & Analytics and ERP Software
Other companies in both categories with a customer report.
For people who use Trustlayer
Do you use Trustlayer at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 7 customers of Trustlayer have already contributed
Takes a few minutes. Your identity stays anonymous.