CrowdStrike
CrowdStrike is a cybersecurity company that provides cloud-native endpoint and workload protection, threat intelligence, and incident response services to enterprises and government organizations. Its Falcon platform uses AI-driven analytics delivered via SaaS to detect, prevent, and respond to cyberattacks across endpoints, cloud environments, and identities. The company generates revenue primarily through subscription-based software and related security services.
- Endpoint & Device Security
- Network & Cloud Security
- Security Operations (SIEM/SOAR)
- Revenue
- $3.8B
- Employees
- 8,000
- Founded
- 2011
- Headquarters
- Austin, United States of America
What 224 Arbolus experts think of CrowdStrike
NPS scores are strongly positive, with the majority of respondents giving scores of 8 to 10. Renewal intent is high across high-spend and large enterprise customers, with over 80% confirming intent to renew. Implementation maturity skews toward more than one year for most, indicating deep adoption. Key feedback highlights performance, reliability, and breadth of coverage as positives, with some notes about price and vendor lock-in. Managed service options and continuous product innovation drive favorability.Overall Customer Sentiment: Positive
Who reviewed CrowdStrike
- C-Suite 69% (155)
- Director 22% (49)
- Manager 8% (18)
Employer names and spend open in the full report, along with the other 221 customers.
Everything 224 customers told us about CrowdStrike.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
54 Net Promoter Score, from 224 scored reviews- Promoters 135
- Passives 76
- Detractors 13
Cumulative NPS by month
+1 over 6 months- Apr 8
- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 22 reviews, accumulated up to each month. Category median 26 across 22 companies.
Praised
- Cross-Platform Effectiveness and Reliability
- Managed Detection and Response Capability
- Vendor Innovation and Roadmap
- Insurance-Driven Adoption
Criticised
- Vendor Lock and Cost
- Support Variability
- Pricing Sensitivity
- AI Competition and Feature Bloat
What customers say
Renewal intent
Plan to renew 74%Plan to renew, by seniority
- 74% 127 answers
- 78% 40 answers
- 60% 10 answers
- 82% 11 answers
- 8.9/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 7.3/10 Average score from customers not renewing
Top alternatives
Most weighed by CrowdStrike customers
Report
More in Data & Analytics and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use CrowdStrike
Do you use CrowdStrike at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 224 customers of CrowdStrike have already contributed
Takes a few minutes. Your identity stays anonymous.