CTAIMA

ctaima.com · Tarragona, Spain

CTAIMA provides cloud-based compliance and risk management software. It helps businesses manage the safety of outside contractors, track workplace legal rules, and prevent worker injuries. Companies use its tools to ensure partners have proper safety training and documents before entering job sites.

Revenue
$14.0M
Employees
180
Founded
2003
Headquarters
Tarragona, Spain

What 20 Arbolus experts think of CTAIMA

NPS scores are broadly positive, concentrated between 7 and 10, with most experts identifying clear value in compliance management, centralizing processes, and minimizing operational risk. Renewal intent is high among large, complex organizations but shows some caution among smaller or lower-spend customers. Stickiness is confirmed by long-term adoption (>1 year) for the majority. Key themes center on regulatory reliability, audit readiness, workflow structure, and ease of onboarding, while drawbacks include a manual user experience for temporary contractors and limited international coverage.Overall Customer Sentiment: Positive

Who reviewed CTAIMA

Total customers 20 20 current · 0 former
Reviews growth +19 in six months
Seniority of respondents
  • C-Suite 76% (15)
  • Director 18% (4)
  • Manager 6% (1)
Not specified Not specified NPS 10
Executive C-Suite NPS 9
Executive C-Suite NPS 7 Undecided

Employer names and spend open in the full report, along with the other 17 customers.

Everything 20 customers told us about CTAIMA.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

35 Net Promoter Score, from 20 scored reviews
  • Promoters 9
  • Passives 9
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • May 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 32 across 2 companies.

Praised

  • International Standardization
  • User Experience Advancement
  • AI-Driven Automation
  • Scalability and Multi-site Support

Criticised

  • Administrative Complexity
  • Manual Exception Handling
  • Learning Curve and Cost Model
  • Automation and Simpler Alternatives

What customers say

Scalability and Multi-site Support
“CTAIMA stands out in managing global operations across different sites, making it critical for complex and compliance-heavy businesses.”
Centralized Compliance and Risk Reduction
“I recommend CTAIMA for its structured process that reduces risk and provides traceability, helping us control operational workflows effectively.”
Workflow Agility
“The platform is agile and allows us to customize parameters ourselves, significantly speeding up document review and validation onsite.”

Renewal intent

Plan to renew 78%
  • Will renew 7
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 83% 6 answers
  • Director 100% 2 answers
  • Manager 0% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 9/10 Average score from customers not renewing

Top alternatives

Most weighed by CTAIMA customers

Report

For people who use CTAIMA

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