Avetta
Avetta provides a cloud-based supply chain risk management and contractor prequalification platform that helps enterprises vet, onboard, and monitor suppliers and contractors for safety, compliance, insurance, and sustainability requirements. The company primarily serves industries such as construction, energy, manufacturing, and utilities, generating revenue through subscription and service fees paid by both hiring clients and suppliers. Its solutions aim to reduce operational risk, improve regulatory compliance, and centralize vendor management data across global supply chains.
- GRC & Compliance Automation
- IT Consulting & Implementation
- Revenue
- $250.0M
- Employees
- 900
- Founded
- 2003
- Headquarters
- Orem, United States of America
What 67 Arbolus experts think of Avetta
NPS scores show a bimodal distribution: ~45% high promoters (NPS 9–10), 35% passive (NPS 7–8), and 20% detractors (NPS 6 or below). Renewal intent aligns with spend and organizational bandwidth, with high-spending influencers very likely to renew. Stickiness is strong in enterprise accounts; users cite efficiency, compliance support, and brand reputation as core positives, while the main themes for dissatisfaction are price, complexity, and administrative requirements. Overall sentiment is bolstered by Avetta's global reach but tempered by persistent concerns on cost and supplier experience.Overall Customer Sentiment: Positive
Who reviewed Avetta
- C-Suite 65% (44)
- Director 23% (15)
- Manager 12% (8)
Employer names and spend open in the full report, along with the other 64 customers.
Everything 67 customers told us about Avetta.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
13 Net Promoter Score, from 67 scored reviews- Promoters 24
- Passives 28
- Detractors 15
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 17 across 7 companies.
Praised
- Improve Integration and Consolidation
- Enhance User Experience for Small Contractors
- Expand Automation and Analytics Capabilities
- Efficiency and Supplier Risk Reduction
Criticised
- Supplier Friction and Loss of Vendor Engagement
- Competitor Consolidation and Feature Leap
- Cost and Administrative Complexity
- Administrative Overhead and Cost
What customers say
Renewal intent
Plan to renew 69%Plan to renew, by seniority
- 69% 26 answers
- 71% 7 answers
- 60% 5 answers
- 100% 1 answer
- 7.9/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by Avetta customers
Report
More in Consulting & Professional Services and Security & Compliance
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