Coupa
Coupa is a business spend management software company that provides a cloud-based platform for procurement, invoicing, expenses, and supply chain collaboration. It serves mid-market and large enterprises across industries, helping them manage supplier relationships, control spend, and gain visibility into purchasing and payments. The company generates revenue primarily through subscription fees for its SaaS platform and related professional services.
- Spend Management
- Procurement & Sourcing
- Accounts Payable Automation
- Revenue
- $1.0B
- Employees
- 3,500
- Founded
- 2006
- Headquarters
- San Mateo, United States of America
What 264 Arbolus experts think of Coupa
264 customers have reviewed Coupa so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Coupa
- C-Suite 64% (169)
- Director 25% (66)
- Manager 11% (29)
Employer names and spend open once the report publishes.
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Sentiment
22 Net Promoter Score, from 262 scored reviews- Promoters 101
- Passives 120
- Detractors 41
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 23 reviews, accumulated up to each month. Category median 22 across 23 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 59%Plan to renew, by seniority
- 58% 98 answers
- 56% 36 answers
- 80% 10 answers
- 75% 4 answers
- 8.3/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 7.2/10 Average score from customers not renewing
Top alternatives
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For people who use Coupa
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