Axis Communications
Axis Communications is a Swedish manufacturer of network cameras, video encoders, access control, and other IP-based security and surveillance solutions for enterprises, public sector, and commercial customers. The company sells hardware and related software through a global partner and distributor network, generating revenue from product sales, software licenses, and support services. Its offerings are used for video surveillance, physical security, and operational monitoring across industries such as retail, transportation, critical infrastructure, and city surveillance.
- IoT & Edge Platforms
- Security Operations (SIEM/SOAR)
- Revenue
- $1.4B
- Employees
- 4,500
- Founded
- 1984
- Headquarters
- Lund, Sweden
What 6 Arbolus experts think of Axis Communications
NPS scores range from 5 to 9, with a mean trend above average (three scores at 9, one at 7, one at 5). Renewal intent, where disclosed, is uniformly positive (100% of four respondents indicating 'Yes'). Stickiness is high with 80% reporting implementation beyond one year.Sentiment themes indicate satisfaction among high spenders and continued adoption beyond initial phases as a reinforcing signal. The absence of negative sentiment or non-renewal intention underlines stable, positive customer experience.Overall Customer Sentiment: Positive
Who reviewed Axis Communications
- C-Suite 100% (6)
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 2
- Detractors 1
Cumulative NPS by month
-1 over 6 months- Jul 9
- Oct 8
- Feb 8
- Mar 8
- Jun 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 3 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
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