B4Restore

b4restore.com · Brøndbyvester, Denmark

B4Restore is a Danish IT services company that provides managed data protection, backup, and disaster recovery solutions for enterprises and public institutions, with a focus on secure storage and long-term data archiving. It operates its own data centers and delivers its services on a subscription basis, helping customers ensure data availability, compliance, and business continuity.

  • Managed IT & Cloud Services
  • Cybersecurity Services
Revenue
$12.0M
Employees
60
Founded
2003
Headquarters
Brøndbyvester, Denmark

What 5 Arbolus experts think of B4Restore

Customer sentiment toward B4Restore is predominantly positive, with 75% of experts delivering a Promoter-level NPS (8–9), and one expressing cautious optimism in early pilot. 100% of experts with established implementations indicate intent to renew, while pilot-stage customers remain undecided. Stickiness is high in mature customers (>1 year deployment), corresponding to higher spend and strong qualitative praise for support, reliability, and compliance. Main areas of positive feedback include predictable restore times, compliance, cost-effectiveness, and scalability; areas of caution include price trajectory, evolving requirements, and long-term suitability. Overall Customer Sentiment: Positive

Who reviewed B4Restore

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 100% (5)
Strategy Leader C-Suite NPS 9 Will renew
Revenue Manager C-Suite NPS 8 Will renew
Operations Leader C-Suite NPS 9 Will renew

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about B4Restore.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 0

Cumulative NPS by month

+1 over 3 months
  • Nov 7
  • Apr 8
  • Jun 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 50 across 2 companies.

Praised

  • Growth with Cloud Data Migration
  • Increased Platform Usage with Satisfaction
  • Cross-Client Expansion
  • Cost-Effectiveness in Core Use Cases

Criticised

  • Early-Stage Caution and Pricing Uncertainty
  • Price and Suitability for Smaller Scale
  • Limited Functional Scope Compared to Enterprise Suites
  • Competition Closing Compliance Gaps

What customers say

Cost-Effectiveness in Core Use Cases
“B4Restore is the best product in the market for backup and disaster recovery, and its cost is significantly lower than competitors. It's ideal for companies focused on these core use cases.”
Predictable Performance and Reliability
“I would recommend B4Restore due to its reliability, strong support, and predictable performance, as well as the reduction in internal workload from having a managed solution.”
Compliance and Data Segregation Excellence
“B4Restore stands out for European compliance, segregation of duties, and is particularly suited to multi-client, multi-tenant environments despite a slightly higher price compared to alternatives.”

Renewal intent

Plan to renew 80%
  • Will renew 4
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • 8.8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Top alternatives

Most weighed by B4Restore customers

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