Barracuda Networks
Barracuda Networks provides cloud-enabled security and data protection solutions, including email security, network and application security, and data backup and recovery, primarily for small and mid-sized enterprises and managed service providers. Its products are delivered as appliances, SaaS, and cloud-native services and are sold through channel partners and direct sales. The company generates revenue through subscriptions, support contracts, and hardware and virtual appliance sales.
- Network & Cloud Security
- Application & Code Security
- Data Privacy & Protection
- Revenue
- $600.0M
- Employees
- 2,000
- Founded
- 2003
- Headquarters
- Campbell, United States of America
What 6 Arbolus experts think of Barracuda Networks
NPS scores are predominately high, with 80% of respondents giving an NPS of 8 or above (including two 9s and one 10). Renewal intent is generally positive, with 60% indicating clear intention to renew, 20% uncertain, and 20% opting not to renew. Implementation stickiness is high, as 80% of respondents report usage for more than 1 year. The one outlier with negative sentiment correlates to non-renewal and a low NPS (3). Key themes include high satisfaction among established, high-spend customers, with uncertainty or dissatisfaction more pronounced in lower or unreported spend brackets.Overall Customer Sentiment: Positive
Who reviewed Barracuda Networks
- C-Suite 83% (5)
- Director 17% (1)
Employer names and spend open once the report publishes.
Tell us when the Barracuda Networks report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 2
- Detractors 2
Cumulative NPS by month
-2 over 4 months- May 9
- Jul 7
- Jun 7
- Jun 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 15 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 60% 5 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Top alternatives
Most weighed by Barracuda Networks customers
More in Data & Analytics and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use Barracuda Networks
Do you use Barracuda Networks at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 6 customers of Barracuda Networks have already contributed
Takes a few minutes. Your identity stays anonymous.