BeyondTrust
BeyondTrust is a cybersecurity software company that provides privileged access management, remote access, and endpoint security solutions to help organizations secure identities, accounts, and sessions across on-premises, cloud, and hybrid environments. It serves enterprises and government agencies that need to control and monitor privileged credentials and remote access to critical systems. The company generates revenue through subscriptions and licenses for its software platform, along with maintenance and professional services.
- Identity & Access Management
- Endpoint & Device Security
- Cybersecurity Services
- Revenue
- $450.0M
- Employees
- 1,500
- Founded
- 1985
- Headquarters
- Johns Creek, United States of America
What 110 Arbolus experts think of BeyondTrust
NPS scores are clustered in the 8–10 range for about 50% of experts, signaling high satisfaction, particularly among those citing robust feature coverage, auditability, and integration flexibility. Negative or neutral sentiment (NPS 6-7 or lower) is mostly associated with complex administration, cost, and integration overhead for smaller deployments. Renewal intent is strong among high spenders in regulated industries and those with mature security operations. Stickiness is highest among organizations with advanced implementation stages or compliance dependencies. Key themes include value for money, ease of compliance, audit readiness, and moderate operational complexity.Overall Customer Sentiment: Positive
Who reviewed BeyondTrust
- C-Suite 73% (80)
- Director 17% (19)
- Manager 10% (11)
Employer names and spend open in the full report, along with the other 107 customers.
Everything 110 customers told us about BeyondTrust.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
41 Net Promoter Score, from 110 scored reviews- Promoters 55
- Passives 46
- Detractors 9
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 10 reviews, accumulated up to each month. Category median 40 across 10 companies.
Praised
- High Auditability and Compliance Support
- Strong Integration and Deployment Flexibility
- Robust Privileged Access Controls
- Enhanced Reporting and Usability
Criticised
- Market Shifts and Vendor Roadmap
- Cloud-native and DevOps Value
- Competitive Maturity and Pricing
- Integration and Feature Gaps
What customers say
Renewal intent
Plan to renew 62%Plan to renew, by seniority
- 59% 46 answers
- 67% 15 answers
- 75% 4 answers
- 8.5/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 6.5/10 Average score from customers not renewing
Top alternatives
Most weighed by BeyondTrust customers
Report
More in IT Infrastructure & Cloud and Security & Compliance
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