Avigilon
Avigilon, a Motorola Solutions company, develops and sells end-to-end physical security and video surveillance systems, including network cameras, video management software, access control, and video analytics for enterprise, public sector, and critical infrastructure customers. Its revenue comes from hardware sales, software licenses, and related services delivered through channel partners and direct enterprise engagements.
- Revenue
- $600.0M
- Employees
- 1,500
- Founded
- 2004
- Headquarters
- Vancouver, Canada
What 15 Arbolus experts think of Avigilon
NPS distribution shows the majority of responses between 7 and 10, with only a single detractor (NPS 4), indicating steady favorability. Renewal intent is generally positive but not uniform, with several experts unsure—notably among Users and consultants—while high spenders are decisively positive. Stickiness is strong: 67% of responses indicate more than one year of implementation. Key themes include product maturity, strong retention in strategic roles, and lower churn risk at higher spend levels, although some uncertainty persists in lower engagement segments.Overall Customer Sentiment: Positive
Who reviewed Avigilon
- C-Suite 69% (10)
- Director 23% (3)
- Manager 8% (1)
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Sentiment
26 Net Promoter Score, from 15 scored reviews- Promoters 6
- Passives 7
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Dec 8
- Feb 9
- Mar 8
- May 8
- Jun 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 43 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 43% 7 answers
- 0% 1 answer
- 100% 2 answers
- 8.6/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
Top alternatives
Most weighed by Avigilon customersFor people who use Avigilon
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