EcoVadis
EcoVadis provides a sustainability ratings and intelligence platform that evaluates companies’ environmental, social, and ethical performance across global supply chains. It serves enterprises and their suppliers by offering standardized scorecards, benchmarks, and tools used in procurement, ESG reporting, and risk management. The company generates revenue through subscription-based access to its SaaS platform and related services for buyers and rated suppliers.
- Business Intelligence & Dashboards
- Data Governance & Cataloging
- Revenue
- $220.0M
- Employees
- 1,600
- Founded
- 2007
- Headquarters
- Paris, France
What 127 Arbolus experts think of EcoVadis
NPS scores among experts are generally positive, with most scores ranging from 7 to 10, and frequent renewal intent. Renewal certainty is highest among Influencers and high spend organizations, while smaller entities or users facing mandated adoption show more mixed or uncertain intent. Stickiness is reinforced by regulatory requirements, high client mandates, and integration into supplier approval processes. Key expert feedback points to strong customer support, recognized global methodology, and audit-ready outputs as strengths. Main weaknesses cited include sector-specific gaps and cost at scale.Overall Customer Sentiment: Positive
Who reviewed EcoVadis
- C-Suite 55% (70)
- Director 28% (36)
- Manager 17% (22)
Employer names and spend open in the full report, along with the other 124 customers.
Everything 127 customers told us about EcoVadis.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
16 Net Promoter Score, from 127 scored reviews- Promoters 45
- Passives 58
- Detractors 24
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 19 reviews, accumulated up to each month. Category median 17 across 19 companies.
Praised
- Breadth of Coverage and Methodology
- Credibility and Brand Recognition
- Comprehensive Data and Actionable Metrics
- Expanding Functional Modules
Criticised
- Emergence of AI-Native Platforms
- Value of Brand and Customer Mandate
- Sector-Specific Competing Platforms
- Sector-Specific Limitations
What customers say
Renewal intent
Plan to renew 66%Plan to renew, by seniority
- 79% 48 answers
- 57% 21 answers
- 36% 14 answers
- 50% 2 answers
- 8.4/10 Average score from customers who will renew
- 7.1/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by EcoVadis customers
Report
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