Eightfold
Eightfold is a technology company that develops and commercializes Volkscience, a platform that applies data science and AI techniques to analyze and optimize complex systems and processes for enterprise and research customers. The company provides software and related services that help organizations derive insights from large datasets and improve decision-making. Revenue is generated through software licensing, subscriptions, and professional services.
- MLOps & ML Platforms
- Business Intelligence & Dashboards
- Revenue
- $3.0M
- Employees
- 20
- Founded
- 2014
- Headquarters
- San Diego, United States of America
What 17 Arbolus experts think of Eightfold
NPS scores range from 5 to 10, with a cluster in the 8–9 range among high spenders and influencers. 70% of responses indicate positive or very high renewal intent, particularly among customers with spend ≥$100,000. Stickiness is strong in 'MoreThan1Year' and 'LessThan1Year' stages, yet pilot and 'NotSure' segments display measurable uncertainty. The primary sentiment drivers are successful long-term adoption and perceived innovation, though there is a minor but notable cohort expressing concerns at the pilot and offboarding phases.Overall Customer Sentiment: Positive
Who reviewed Eightfold
- C-Suite 75% (13)
- Director 25% (4)
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Sentiment
18 Net Promoter Score, from 16 scored reviews- Promoters 7
- Passives 5
- Detractors 4
Cumulative NPS by month
+1 over 6 months- Mar 7
- Apr 7
- May 8
- Jun 8
- Jul 7
- Aug 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 18 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 8 answers
- 33% 3 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 6.4/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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