Phenom
Phenom is an HR technology company that provides an AI-powered talent experience platform used by enterprises to attract, engage, and retain candidates and employees. Its software supports career sites, CRM, internal mobility, and analytics to improve recruiting efficiency and workforce planning. The company generates revenue through subscriptions and related services sold primarily to mid-sized and large organizations.
- HRIS & Core HR
- Applicant Tracking & Recruiting
- Workflow Automation
- Revenue
- $200.0M
- Employees
- 1,500
- Founded
- 2010
- Headquarters
- Ambler, United States of America
What 29 Arbolus experts think of Phenom
Phenom’s NPS distribution is centered around 8-10 for 70% of experts, indicating above-average satisfaction. 66% express clear intent to renew, mainly in organizations with more than one year of implementation and spend levels above $100,000. Stickiness is high with most customers in 'MoreThan1Year' stage and strong positive trends among Influencer personas. Negative sentiment and non-renewal are concentrated among offboarding or pilot stage clients with lower spend. The main themes driving sentiment are platform integration, value for spend, and time-to-ROI.Overall Customer Sentiment: Positive
Who reviewed Phenom
- C-Suite 79% (23)
- Director 21% (6)
Employer names and spend open once the report publishes.
Tell us when the Phenom report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
17 Net Promoter Score, from 29 scored reviews- Promoters 11
- Passives 12
- Detractors 6
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 22 across 5 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 48%Plan to renew, by seniority
- 53% 17 answers
- 33% 6 answers
- 8.6/10 Average score from customers who will renew
- 7.1/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Phenom customers
More in Data & Analytics and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use Phenom
Do you use Phenom at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 29 customers of Phenom have already contributed
Takes a few minutes. Your identity stays anonymous.