Plaud AI
Plaud AI develops AI-powered voice recording and transcription hardware and software, offering a wearable voice recorder that integrates with mobile and desktop apps to capture, transcribe, and summarize conversations and meetings for consumers and professionals.
- Document & Vision AI
- Speech & Conversational AI Infrastructure
- Revenue
- $3.0M
- Employees
- 60
- Founded
- 2023
- Headquarters
- Singapore, Singapore
What 11 Arbolus experts think of Plaud AI
NPS distribution stands out for a high concentration of top scores: 60% report NPS of 10, 22% report NPS of 9, and a minority gives moderate scores (NPS 6–7). Renewal intent is high, with all reported high spenders indicating intent to renew. Stickiness is strongest in recent (LessThan1Year) and mature (MoreThan1Year) implementations, with only one case of offboarding. Sentiment correlates positively with spend, implementation progress, and influencer involvement.Overall Customer Sentiment: Positive
Who reviewed Plaud AI
- C-Suite 80% (9)
- Director 10% (1)
- Manager 10% (1)
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Sentiment
72 Net Promoter Score, from 11 scored reviews- Promoters 9
- Passives 1
- Detractors 1
Cumulative NPS by month
+2 over 5 months- Nov 7
- Jul 8
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 72 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 50% 4 answers
- 100% 1 answer
- 100% 1 answer
- 100% 1 answer
- 10/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
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